Rhino Support is from the same team who created Wishlist products. I love their commitment to customer service, and now they have a tool that changes the game when it comes to providing great customer service. It is designed to work fast, be very powerful, and be simple (much of the work you do in Rhino Support is a single click). I was very impressed with the system when you sign up for a 45 day free trial when you login you are taken by the hand and moved through the system. This was very cool, and completely squashed the learning curve.
You can manage your website with UNLIMITED agents with NO additional fees. Other services tap into your budget by charging for each agent per month. This is not the case with Rhino Support. In addition to a great ticketing system (with all the typical features of a ticketing system), you also get a live chat system. You also get a floating support tab that puts your customer one click away from getting help.
Why I'm Interested in Rhino Support
For me I'm spending a little over $10 for my live chat system (I use Zopim). As their ticketing system includes a live chat, I can get both systems (live chat and ticketing system) for and additional $5. This had my attention and that's why I signed for the free 45 day trial.
Facebook Tools From Within WordPress
I found an inexpensive tool that helps you get more interaction on your Facebook page. You can get more likes, create sweepstakes, and encourage your current fans to find more fans for you. You can create custom wordpress tabs using built in templates that are completely customizable. Tools stop your fans from getting to content until they “like” your page. When it comes to sweepstakes YOU get to create the rules and make sure that your visitors have a winning experience. For more videos and ordering information click here