One way that you can boost customer service is by having a frequently asked questions section (FAQ). This is a easy to use plugin that is only $29.99 for a single user liscense. It has great features that you can use to manage questions, and make it easy create a FAQ section on your website. Then you can have your visitors search through the FAQ to get answers. It has a great accordian type interface that amkes it easy to read. Then if they can't find the question, there is an easyway for visitors to submit questions. There are notification settings to alert you of a new question.
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